Bonnie Harms Designs
1124 Pecan Blvd
McAllen, Texas 78501

956-655-6798
bonnie@bonnieharmsdesigns.com

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How fast do you ship?

Here at Bonnie Harms Designs, we will make every effort to ship your purchase as soon as possible and certain items may be available to ship immediately depending on inventory. All items are handmade and are guaranteed to ship within 3-5 business days or 3-4 weeks for a custom order, but we will do our best to get them out sooner! We want you to have your purchase in your hands and on display as quickly as possible! We understand that emergencies come up - Yes, there is  such a thing as a decorating emergency! If you have a shipping question or concern please feel free to contact us by phone (956-655-6798) or email (This email address is being protected from spambots. You need JavaScript enabled to view it.), and we will make every effort to accommodate.

Please note that all P.O. Boxes will be shipped via USPS.

NOTE-***** when you are looking at our shipping options to include the time for us to get your order made and packaged! For international orders, please email us for shipping charges. These will be based on price, weight, and destination.

Thank you and Best Regards,

Bonnie 

Do you do custom work?

If you have something special in mind that you haven’t seen on our site, just email us with your idea and send both your email address and the best phone number for us to reach you so that we can collaborate closely to bring your dream to life!

If you see something you love on the site but would like a different color or other variation, just let us know and will we do our best to accommodate your request!

Please keep in mind that custom work incurs an additional 20% charge.

What is your return policy?

We want you to be happy with your selection and we will gladly accept returns. For all returns, please contact us by email for a return verification number to be included with the return shipment. For a full refund, please ship within 7 days in original, unused condition with all tags still attached. Between 7 and 30 days, items may be returned for a 50% restocking fee. Shipping and handling fees are non-refundable.  Unfortunately, we cannot accept returns or exchanges on custom orders, but we will work closely with you to insure that you are going to receive what you are dreaming about. Any flaws or damage to the products we will take care of immediately. We hope you enjoy your purchase from Bonnie Harms Designs as much as we enjoy creating them!